Frequently asked questions
Why should I have my event at Fiesta Palace?
We have been in the business for over 25 years, and our experience is more than words can say. We are dedicated to making sure your event is as memorable as possible for years to come. We devote the entire property to your event. We never book another wedding or reception the same day as yours. If you are planning a wedding in the garden, we hold the banquet room for you just in case the weather doesn't permit. We also have free and ample parking. We take our time to check every detail, to make sure your event runs as smoothly as possible.
When can I visit Fiesta Palace?
We recommend making an appointment with us, to give you our undivided attention to plan your special event. We make appointments on Tuesdays through Thursday between 11 a.m. and 5 p.m. To visit the banquet hall on a Friday, Saturday or Sunday an appointment is required. Please feel free to contact us, to set up an appointment.
How do I reserve my date at Fiesta Palace?
In order to reserve your day, we require you to sign a contract and make a deposit in either cash, cashiers check or credit card. We require a non-refundable deposit of $800.00 for the entire banquet room.
How do I pay for the event?
We arrange a payment plan every two to three months depending on the amount of time from initial contract to the event date. You can, of course, make payments toward your event at any time. Once you have a final count, we require the payment in full. The remaining balance is paid ten to fourteen days before the event.
What forms of payment do you accept?
We accept cash, cashiers check, visa, mastercard or discover. For your final payment, we only accept either cash or a cashier’s check. Personal checks are not accepted.
What is the minimum numbers of guests?
On a Saturday evening we require that there be 200 guests. On a Friday the minimum is 100 guests and on Sundays we have a minimum of 75 guests for the large banquet room.
What is included in the packages?
Our packages are designed to make your event as beautiful and hassle free as possible. Each package includes the food, drinks, set up and clean up. Depending on which package you choose. We include white table cloths, and white napkins.
What additional costs might be involved?
We have three general additional costs which are tax, gratuity, and security. There are additional charges for extra items, that are not included in your package like; any
soup courses, desserts, hors d’oeuvres, gourmet fruit trays, chocolate fountain or additional decorations. If you are planning to have a wedding ceremony, there is a 300 setup and cleanup fee. The cost for having a ceremony is the same whether you are having your ceremony in the garden or in the banquet room. There will also be an additional charge the day of the event, if extra guests arrive to the dinner or the open bar.
Is Everything prepared at the Fiesta Palace?
Yes, all of the catering is done in house. We do not allow outside catering. We use top quality meats, vegetables and the finest ingredients. Our bread is freshly baked, and served warm. Everything we make is made from scratch. We strive to provide your guests with a delicious meal that they will enjoy and satisfy.
When must I finalize the menu?
Your menu must be finalized 30 days before the event. Food samples are available on the weekends on days we have an event between the hours of 6:30 - 9:30 p.m. If your are interested in trying a certain item, we will let you know which day we will have it available to sample. To conform a sample, please call one day before the day of the sample. To sample the food, you must have a contract.
Do you have special meals and prices for children?
For packages with the silver, gold, platinum and luxury packages, we charge 18.00 for children between the ages of 3-10 years old. We give you 10 kids per 100 adults at a discount price. If you are planning to order individually plated dinner for adults, and you think the kids might not eat it, we can do individually plated meals for kids. For example: we can do chicken fingers w/ f. fries, spaghetti, mostacciolli, cheese quesadillas and so forth.
Do we need to pay for teenagers as adults?
The answer is yes, any child over 10 years old we consider them as adults. The main reason is because we include the room cost in the price as well as the chair covers, the setup, cleanup and the service provided. We do have non-alcoholic drinks available for the teenagers to drink. For Quincianeras and Sweet 16s, we do allow you to invite 10 additional teenagers to enter for free after dinner. The 10 extra guests are allowed to enjoy soft drinks, juice, or a non-alcoholic beverage.
How do the bar hours work?
We have three choices for the bar; cash bar, 4 hour bar package, and 5 hour bar package. We open the bar for one hour at the time your event starts which is either 5 or 6 pm. We always close the bar during dinner for one hour. If you would like the bar to be open during dinner there is an additional charge. After dinner we open the bar for the remainder of the time you have available either 3 hours or 4 hours left. The latest time the bar can be open is midnight. Please, note we must card anybody whom we suspect is under 21 years old.
When must I finalize my final details?
Colors: We recommend for you to pick out your colors as soon as you have your parties dresses ordered and finalized. We usually recommend two to three months before the event. The main reason why we recommend this, is because your color can change a few times before you finalize the dresses. We recommend to have in mind your accent color combined with your dress color. Once you have your color picked out, we can set up an appointment to go through the bow, chair covers, and napkin choices. We have 3 different colors of chair covers: white, black and ivory. We have thirty different color bows. If there is a color that you would like to be custom made there will be an additional fee. We also have elegant embroidered bows for an additional fee of .50 per chair. We have table runners in silk, or an elegant swirl pattern for 5.00 per table available. We can also rent table overlays in a variety of materials and colors. They vary in price from 5.00 - 17.00 per table. Overlays make the tables look chic and elegant.
Centerpieces: We have a free centerpiece rental which is a tall eifel tower clear vase with a combination of white and ivory flowers. We offer tall white candelabras with crystals that we can rent for $7.00 per table with candles only or $14.00 per table with flowers of your color and candles. You are also welcomed to bring in your own centerpiece if you would prefer. We do allow rose petals and votive candles.
Table Setup: We recommend that we get a final count at least 10 - 14 days before the event. At that time we will have a meeting to go over the seating chart. In our meeting we will go over the head table, cake and gift table setup. We would like to know if you are having a band or a DJ or both. Also we would like to know if you are having a photographer, and if he's having a backdrop. We do recommend assigned seating. We setup a table in the hallway for your assigned seating place cards .
Final Count: We recommend the final count 10 - 14 days before the event. Please, consider if you are going to have the vendors included in your final count. If not, we can do cash bar for the DJ, band members, video and photographer.
When do you offer discounts ?
Please, visit our specials link to see our most updated sale price. Our discount on Fridays and Sundays averages from $1.00 to $3.00 off per person off any package.